For all US Returns, there are a few important things to keep in mind when
requesting to return a product purchased from GOGYM, LLC.
TIME FRAME
1.
1. You have 30 days (4 weeks) from the day you receive your package to
return your item(s) for a full refund of the purchase price.
2. If you reach out wanting to return your package after 30 days, you
will receive a refund for the purchase price and be charged a 15% restocking
fee.
3. If you reach out wanting to return your package after 45 days, you
will not be eligible for a return.
4. Once our company receives your package at our warehouse (see how to
send it back below), we will then issue you your refund.
CONDITIONS
1.
1. All items must be placed back into the same package that you had
received them in, the same way they arrived. Any other item that you send
back or any other way you pack them up that is different than when they came
will not be accepted and you will not be refunded.
2. You must send us a picture of your ready-to-return package and
attach it to your inquiry when you reach out to return your item(s).
3. Once approved by a service representative, you will then be able to
proceed with the rest of the return process (see below).
POINT OF PURCHASE
1.
1. Only GO-GYM items that have been purchased directly from Fit.N.
Delicious LLC website are eligible for return. All items purchased outside
of our website will not be accepted.
2. Other places that are not acceptable and fall under a different
Return Policy:
1. Amazon
2. eBay
3. Other marketplaces or distributors
*INTERNATIONAL ORDERS – all orders outside of the USA are not eligible for
return.
HOW TO RETURN YOUR ITEM(s)
SHIP YOUR PACAKGES TO Fit.n.Delicious LLC following this process below
1.
1. Contact Fit.N.Delicious via email at …
customercare@fitndelicious.com
2. Reference your name, order # if you have it.
3. Fit.N.Delicious will send you an RMA authorization to be included in
your return.
4. Ship Package to:
1. If by MAIL: Fit.N.Delicious 35585 Curtis Boulevard Unit F Eastlake,
OH. 44095
2. If by FedEx or Fit.N.Delicious 35585 Curtis Boulevard Unit F
Eastlake, OH. 44095
5. You will be fully responsible for paying for all RETURN shipping
charges unless your product is defective.
Once we receive your return, inspect that all components are accounted for,
we will then issue a refund for the full purchase price.